Creating a new Case: step by step

This guide describes in detail how to create a new Case in the system. A Case brings together all the work on one specific legal problem of a Customer.

Step 1: Open the creation form

• Go to the "Cases" section in your Cabinet;
• Click the "New Case" button.

Step 2: Fill in the fields

In the form that opens, fill in:

• Case number — generated automatically by the system, but you can change it manually if needed (the number must be unique within your account);
• Category — choose one of the five available categories: civil, criminal, administrative (APPC), administrative (Administrative Code) or other;
• Description — enter a short description of the Customer's problem.

Step 3: Save

• Click the "Save" button.

The system will save the data you entered, give the Case the "Created" status and add it to the general list of Cases.