Managing Contracts
Updated 10 October 2026 y. • v1.0.0
In Pravoved.kz you can manage Contracts at any stage of their life cycle: edit the data, track the status, complete or terminate a Contract.
Editing a Contract
You can change the Contract data as long as it is not completed or terminated.
Option 1: from the Contract list
- On the Contract list page, in the menu (three dots), choose "Edit";
- Make the required changes;
- Click the "Save" button.
Option 2: from the Contract page
- Go to the Contract page;
- In the menu (three dots), choose "Edit";
- Make the required changes and click "Save".
Contract statuses
The status reflects the current state of the Contract. You can't choose it manually: it changes automatically depending on your actions.
- Created — the initial state of a Contract right after it is created;
- In progress — the Contract has been taken into work. The status changes automatically when an Issue is added to the Contract;
- Completed — all obligations under the Contract have been fulfilled by the parties;
- Canceled — the Contract was terminated at the Customer's initiative or for another reason.
Completing a Contract
To complete a Contract, do the following:
- Go to the Contract page;
- In the menu (three dots), choose "Complete the contract".
The system will then check whether the Contract has unfinished Issues.
- If there are, the system shows their list and offers to complete them automatically together with the Contract, or to go back and check them manually;
- If there are no unfinished Issues, the Contract gets the "Completed" status.
Terminating a Contract
To terminate a Contract, do the following:
- Go to the Contract page;
- In the menu (three dots), choose "Terminate the contract".
A form opens where you need to enter the termination details:
-
Terminated at
Purpose: used to generate the service acceptance act. -
Refund of fees
Format: choose one of the values — full refund, partial refund, no refund of fee;
Purpose: used for calculating taxes and generating the service acceptance act. -
Refundable amount of fee
Format: an amount (not more than the Contract amount);
Purpose: used for calculating taxes and generating the service acceptance act;
Note: enter it for a partial refund; for a full refund it equals the Contract amount. -
Reason for termination
Format: text;
Purpose: used to generate the service acceptance act;
Note: the field is required.
After filling in the data, click the "Terminate the contract" button. The system will save the data and mark the Contract as terminated.
Terminating a Contract does not change the Case status automatically. If all the Contracts in the Case are terminated and work on it has stopped, complete the Case: it will get the "Canceled" status. See the article "Managing Cases" for details.
Deleting a Contract
You can delete a Contract, but this is not recommended because it leads to the loss of historical data. A completed Contract can't be deleted.
- On the Contract list page, in the menu (three dots), choose "Delete";
- Confirm the action.
Deleting a Contract also deletes all Issues, Notices of protection, acts and other records linked to it; the Contract itself is deleted permanently.
Marking tax payment
The system lets you mark that the taxes on a Contract have been paid. For a completed or terminated Contract, the "Tax paid" item appears in the menu on the Contract page. This function is used depending on the tax payment method you apply and is described in detail in the section on calculations and taxes.