Security and sign-in

Signing in, password and email

Updated 10 October 2026 y. • v1.3.0

All sign-in settings are in the Profile section, in the "Security and sign-in" card: email, password, two-factor authentication and sessions.

Signing in

On the sign-in page, enter your email and password. If two-factor authentication is on, after the password the system asks for a code (see the article on two-factor authentication).

Password requirements

  • at least 12 characters;
  • the password must not appear in known databases of leaked passwords: the system rejects such a password as easy to guess.

How to change your password

  1. In the "Security and sign-in" card, click "Edit" next to the password;
  2. Enter your current password, then the new password and its confirmation;
  3. Save.
Important:
After you change your password, the system ends your sessions on all other devices; only the current one remains. A password change is recorded in the activity log.

Forgot your password

  1. On the sign-in page, click "Forgot your password?" and enter your email;
  2. Open the email and follow the link — it is valid for 20 minutes;
  3. Set a new password and sign in.

A reset request can be sent no more than 10 times per hour. A password can be reset only for a confirmed email, so confirm your email right after registration.

How to change your email

  1. Click "Edit" next to the email;
  2. Enter the new address and your current password;
  3. Save: a confirmation email is sent to the new address.
Important:
When you change the address, the confirmation is reset until you follow the link from the new email (the link is valid for 2 days). Until it is confirmed you can't reset your password. If the email didn't arrive, check your "Spam" folder or send it again from the same form.

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