Tasks and works
Tasks, subtasks and work tracking.
3 articles found
Issues and subtasks: what they are and where to keep them
Issues help you break the work on a Case into specific steps, assign an assignee and a deadline, and the Works inside Issues let you track the time spent. Th...
10 Oct
›
How to create an Issue and manage it
Creating an Issue Open a Case, Contract or Court case and go to the "Issues" tab; Click the "New Issue" button; Fill in the form and save it. Please note:The...
10 Oct
›
Works: time tracking and the Service acceptance act
A Work is a record of what you did on an Issue and how much time you spent on it. Works are needed for time tracking and for the Service acceptance act (AVR)...
10 Oct
›
Didn't find an answer?
Write to support — we'll help.